They said it couldn’t be undone, voucher is 1 time use. She divides bill in half, takes $40 off voucher, they lost $35 earned reward. They hand over voucher, we give credit card, telling waitress, use this and charge rest to card. Friends get a $75 food voucher, 1 time use, either spend it all or lose remainder, went to the Signatures Bar and Grill to redeem. We said no, but paid a resort fee anyway. We were asked if we planned to use the pool or hot tub, not sure why they ask. I booked using reward points, was a 6 day ordeal. The casino has new branding and the hotel portion is Best Western.